Welcome to Grappone Toyota

2 hours ago New Bucklet up- long and thorough review! This is my 6th car from Grappone Toyota. While I love to negotiate a better price I absolutely despise the haggling that comes with new car purchases. Buying from Grappone makes the process truly painless. The price is the price and it's fair- whether buying new or trading in your old car/truck- may not be the highest but it's definitely not the lowest either, and I'll say it again, it's fair. I have purchased many cars from Ryan Provencher but he has moved up the chain because he is that good. Our new Salesperson Sarah Wentworth didn't disappoint. She was thorough and extremely personable and professional. She went through ever detail of my new truck, and there's a lot! What she didn't know 100%, she found out and didn't make up answers which I truly appreciate. She was a pleasure to deal with and wouldn't hesitate to buy another vehicle from her. Another extremely important aspect of Grappone Toyota is their service department, this is where I feel you can quickly lose a customer. Kassandra and Tonya are top notch in very way. Honestly, part of the reason I buy at Grappone is their service dept. I've owned Chevys and Toyota's my whole life and I currently wouldn't take my car to the Chevy dealership in Concord unless it was the only dealership left on the planet. With Grappone, I don't know who else takes a video of your car/truck and shows you what is going on with your vehicle?! Let's face it, buying a new vehicle can be very stressful and if you can minimize the stress why wouldn't you. Do yourself a favor-If you are in the market to purchase a new car/truck I can't recommend Sarah Wentworth & Grappone Toyota enough.

Very professional and precise! Recommendations were very well done with options to chose. Well done service work.

We recently bought a Toyota Tacoma through Sarah Wentworth. We can not express how happy we were with the whole experience. Sarah is such an amazing asset to your sales team!! She made us feel at home and relaxed. The whole experience was stress free and we left feeling as though we made a new friend. We will definitely recommend Grappone!

Dealership was very professional and clean. Employees look like they enjoy their jobs at this place . They support each other to help the customer .

Best service dept around. The staff makes sure in advance that your parts will be ready for your vehicle when it’s time for service. They have taken care of my family with all our needs, Toyota plus other brands.

Glad I could get my service done good tech and writer combination. Sean snow was able to update me the whole way and the technician did a A1 job

The service department is professional, fast and courteous. They have had me in and out in less than an hour. Comfortable waiting area as well

We keep coming back because we know the price and there’s no horse trading. The salesman was knowledgeable, bright, and very straightforward. We recommend Grappone’s to everyone.

Difficult diagnostic for a shake. They thoroughly checked the standard things finding nothing wrong. Checked and balanced the tires after I just had it done elsewhere just a few months prior. Sure enough unbalanced tires was the issue. All in all I am satisfied and they got me out quickly. Thank you Toyota.

It’s amazing how every single person at Grappone is so friendly, always smiling and ready to help at any moment. That’s a big deal to me. Obviously, the service is most important, but Grappone’s service is top-notch, and it’s second to none. The videos during inspection are the icing on the cake… Until I found out that they offer a shuttle service. Just amazing.

Always friendly, great work done on time and on budget as quoted. A pleasure doing business there and worth the 50 mile drive.

Always courteous and professional, Grappone has provided me with quality service and sales for years. Unlike other Toyota dealers in the NH region, they’ve offered me fair deals on sales and service (I’ve purchased 3 vehicles from them). Their service has been excellent. I gladly drive far from my home to conduct my Toyota business with Grappone.

Everything was straight forward, no games, no pressure, full transparency. Great selection. Good subject knowledge & and really appreciate the "team" atmosphere.

I have purchased almost ever vehicle for me and my family from Grappone along with the service needs. I would highly recommend Grappone for all of your sales and service needs.

Always get the best service at Grappone. I like their no haggle pricing. Would definitely recommend.

I’ve been buying my cars at Grappone since 2003 and I’ll never shop anywhere else. Grappone offers the best deals for car leases and purchases . The sales staff are very knowledgeable and friendly. Highly recommend!!

I had my 2009 Corolla state inspected at another garage. They told me that I needed new brakes and a front axel. I am retired and on a fixed income. I told the garage that I didn't have the money. They insisted that I get it fixed NOW!! I went home. I had an appointment at Grappone for a mileage check up, so I called them to see if they could also look at my car for those problems. I also knew that there was a possibility that I could make payments through Grappone's program. I handed them the work order from the other garage so they could check it for me. Not only did Grappone go over the car, they told me that while the work needed to be done, the car would pass inspection. That alone saved me money and gave me time to save up for the work to be done. I will never go to another garage again. Grappone Toyota service is second to none!!!

Excellent service. Technician and customer service staff were friendly and very knowledgeable. Will only have my car serviced here!

Today’s visit was the best. I arrived early and they were still very accommodating. I did tell them I knew I was early and would not mind the extra wait. They still had me out in the hour they promised. Thank you all!!

Always friendly professional service. Upfront pricing always. Love the vehicles I’ve bought over the past 25 years

Fantastic customer service! I’ve been doing business here for years with my wife and every visit is a pleasure.

Grappone always delivers excellent, reliable and reputable service. We have been customers for 35+ years & rely on them for auto purchases and services.

They’re very friendly and professional, and always true to their word. A true pleasure to work with.

Very professional.Was greeted and processed immediately. They sent a video of the work. I love groponne

Love Toyota in Concord they are awesome! Professional, friendly, quality service. Always a great experience.