When I arrived at the dealership, I was nervous and didn't want to be pushed around by a car salesman. Being a first time buyer, I went in not knowing what to expect. I was surprised to learn that, that is not how they do business here at Grapone. I had an excellent product specialist, Vince. He was both knowledgeable and personable. He knew what I wanted, and what my limits were as far as payments go. It was very easy to find the right car for me. A beautiful Rav 4! Not only was the salesman wonderful, but his team leader, Adam, was very good too. Over all, it was a wonderful experience!
The facilities and the people ARE GREAT. Moving to New Hampshire from Boston, from Portland OR I looked (and found) a reputable local mechanic. However when I bought my Corrolo, I have since only gone to Grappone. You are NOT ripped off, they are super friendly and professional at the same time. This is the first and so far only dealership am okay hanging around in. In fact my kids like coming to, sometimes!
My purchase of a 2018 Prius was a very positive experience. Moe Elmasry answered my questions and guided me through the options that were part of the package. Thanks to Grappone's outstanding service that i experienced with my 2008 Prius, i felt that this choice was a 'no brainier'. Thanks, robert bundy
Very surprised and very pleased!
It was great knowing that I was getting the best price and great value without the stress of haggling. Joe was extremely friendly and knowledgeable and really made the experience enjoyable. Thanks!
No pressure or haggle! Got an instant response when I visited the website and all follow up contact was prompt and very courteous. Joe and Adam were great to deal with and the two shadows we’re engaged but not intrusive. I am looking forward to my next purchase from Grappone!!
Simple and convenient from booking appointment through completion. Accurate wait time provided, which is nice and kept abreast of any changes.
No pressure, knowledgeable salespeople We leased are first car from Ryan we were so pleased we came back and leased a different car.