I loved everything about Grappone. I drove 50 minutes to visit their dealership and it was the best decision ever. My salesman John was helpful, honest, and made my 1st car buying experience painless and hassle free. I will be going back to John for my 2nd car in the future.
Everyone was one extremely pleasant and helpful there. Lori is absolutely incredible salesperson and what I would call a friend now. I came in wanting one thing and drove away in something even better. She took the time to get to know me and was extremely dedicated to the process and stayed late for 3 nights in a row to accommodate my later work schedule. She has fully earned my business there in the coming years as well as anyone else I know looking to make a purchase soon.
Staff was Courtious, excellence waiting area, smooth transaction from start to finish. Highly recommended all around service. So glad they are open Saturdays.
Grappone Toyota - John was super honest and helpful through the whole process and made me feel comfortable during my first car buying experience.
I like how they come back to tell you if they found a problem and can have time to fix and get the money before inspection this was my case
All the people with whom we dealt were quite good. The facility is welcoming and customer friendly. We would definitely return in the future.
The service was in the time expected. All personnel was courteous and friendly. Very easy, painless experience. Will go to Grappone for all my service needs.
No price negotiations. Joe & Ricky were knowledgeable, helpful, friendly. Value of trade-in was equal to what we expected. Thank you!
I actually dealt with The Honda salesman Dave Ellsworth and so my experience isn't typical. I liked Dave. I didn't feel rushed by him. I appreciated that he was willing and able to go over to Toyota even though I initially came to him and he felt given my needs he had a couple of Hondas that would be a good fit.